Question-Answer
Yes, our company is engaged in the manufacture of non-standard complexes for cats. Please contact us in any way convenient for you. We will ask you to fill out a simple questionnaire to start working on an individual project. Based on your wishes, a layout will be drawn up, in which it will be possible to make any amendments. We will also give recommendations, and if something seems irrational, we will definitely report it and advise you to make other changes. An individual order can be any already completed complex with additions and changes, or a completely “own” project, previously visualized and agreed on all points. You can get acquainted with already completed individual orders, as well as with examples - layouts.
Standard posts are pressed cardboard with plywood plugs at the attachment points. Wooden posts are made entirely of wood. Do not be afraid of the phrase "pressed cardboard". On an industrial scale, it can be of different diameters, with different wall thicknesses, with different composition and gluing density. We use posts with a wall thickness of 4-5 mm and put plywood, not plastic, bushings in them to tightly fix the fasteners. With the correct distribution of standard pillars, the complex will be absolutely stable. It is this distribution that we use in all our complexes. The main advantage of wooden posts is that they are heavier, which means they additionally make the overall structure heavier.
When the choice is between pine and chipboard, we are talking about the details of the complex located under the carpet - the base, floor and walls of the house, shelves and bottoms of the beds, etc. The fundamental difference is that pine is a more environmentally friendly material. And from the point of view of reliability, stability or durability, there is no difference. But if necessary, in some elements, we use plywood as a stronger material. For example, in the frame of hammocks.
The complexes are stable and strong. We are 100% sure of this and we are convinced of this every year by the number of total and repeat sales. Moreover, we focus on both private orders and wholesale orders for stores and retail chains.
However, it must be remembered that the stability and reliability of all our complexes and houses takes into account the use only by cats. The complexes and houses are not intended as play complexes for children or large animals.
For each of our complexes, the dimensions of the base are thought out for use without the obligatory fastening to the wall. However, if there are other animals or small children in the house, we strongly recommend that the complex be fixed to the wall for safety.
For cats of large breeds, for example, Maine Coons, Siberian, British and similar, among the standard complexes we recommend the following models: Mishutik, Eduska, Fidika, Brunetka, Charusha, Pongo, Garoshik, Megalapa, Basik, Innusik, Bruzha, Blusha, Kungrad, Ku-Be-Do, Carrying, Derusha, Kapoti, Prosh.
For cats of the Savannah, Caracat, Caracal breed, we recommend the following models: Kungrad, Ku-Be-Do, Bryuzha, Blusha.
Yes, you can add a ball to any design. One ball costs 100 ₽. If you want to add a balloon to the design, be sure to write about it in the "Comment to order" field when placing an order.
It is possible, but it depends on the specific model of the complex. In some cases, adding a hammock can adversely affect the stability and overall reliability of the entire structure. In such cases, we will refuse to add a hammock to ensure the safety of your pet and small tenants.
However, if this does not affect the reliability of the structure, we will gladly complete the complex with a hammock.
To assemble any of our complexes, you only need wrenches with sizes 10 and 13. In some models, only one of these wrenches is needed. The assembly process takes relatively little time, but it can be accelerated by using a screwdriver with the appropriate bits to tighten the nuts.
All our complexes, except for the "Wood" and "Kotodub" models, are completely disassembled. We recommend disassembling the complexes during transportation, because this will reduce the volume of cargo, and hence the cost of delivery. It also reduces risks during transportation.
An assembly plan has been developed for each model. Download it from the website or ask our managers. In addition to the most popular models, we have released the most detailed video instructions.
When assembling, you will need an open-end wrench, 10 and 13. To speed up, you can use a screwdriver.
We work throughout Russia and actively use the services of various transport companies that professionally deliver goods. In St. Petersburg and Moscow, we carry out targeted delivery with the rise of the order to the apartment and with the assembly of the complex.
We send cargo to other cities through TC "Delovye Linii", "PEK", "Energiya", "KIT" and others of your choice. The cost of delivery is calculated on an individual basis and depends on the selected complex (its weight and volume) and the remoteness of the destination from St. Petersburg, from where the shipment is made.
The lathing is a rigid frame made of wooden boards fastened with nails. It gathers around the complex and takes on all shock and vibration loads during transportation and handling operations. In some cases, we strongly recommend that you send the cargo in a rigid crate. Thanks to this, the cargo arrives safe and sound, even when it comes to long distances.
Before the lathing, the complex is in any case packed in a film. After the lathing, the volume occupied by the cargo in the body increases, which means that the cost of transportation also increases. At the same time, when ordering a rigid crate, the transport company takes responsibility for any possible damage, and in case of their occurrence, compensates for all additional costs associated with their elimination.
We send all the complexes to other cities of Russia disassembled, except for those complexes that are monolithic structures - these are the "Derevo" and "Kotodub" complexes.
- Select a model from our catalog and go to the page with its detailed description.
- On the product page, choose the version that suits you from the options for the base, posts, winding, colors and tinting.
- Click on the "Order" button.
- On the checkout page, fill in all the fields Be sure to check that you have entered your phone number and email correctly. In case of an error, the manager will not be able to contact you to confirm the order.
- Click on the "Place an order" button.
- An email with a description of your order and all the data on the order will be sent to the email address you specified. Just in case, double-check your contact details and delivery address. If you find an error, please call us.
- Wait for a call from our manager to confirm the order.
If you need advice when choosing a particular material, call us - we will answer your questions and suggest which material is suitable for your situation.
If you are in St. Petersburg and plan to pick up the complex yourself, you can pay for the order:
- With a bank card online, for this we will send you an email with a link to the Sberbank payment terminal.
- Cash upon receipt.
In both cases, let us know how it is more convenient for you to pay to the manager when confirming the order.
If you are in Moscow and arrange delivery by our courier, you can pay for the order:
- With a bank card online, for this we will send you an email with a link to the Sberbank payment terminal.
- Cash to the courier upon receipt.
Please note that we do not have payment terminals in our office and our couriers. You will not be able to pay with a bank card upon receipt of the order.
If you are in Moscow or any other city in Russia and place an order through a transport company or courier service to the point of issue of orders, you can pay for the order:
- With a bank card online, for this we will send you an email with a link to the Sberbank payment terminal.
- By transfer according to the details, for this we will generate an Invoice and send it to you by email.
Unfortunately we don't have a showroom at the moment. We had to close it after moving due to lack of space to accommodate production. In the future, we plan to expand our premises and organize a showroom again. But until this happens, you can look at the list of partner stores, which often display several popular models of our complexes.
You can place an order with us directly or through our partners. We work with many online stores, pet stores, network structures. Find the most convenient option among all the variety.
We do not carry out repairs and hauling of used complexes, so as not to transfer odors or infections from materials to production. However, we can rewind the winding of worn posts. Read more about rewinding columns in the answer to the next question.
Yes, rewinding is possible, but only in our production. We do not have an on-site rewinding service for posts.
Rewinding takes an average of 30 to 60 minutes. The cost of rewinding depends on the number of columns, their height, diameter and winding material. For an accurate calculation of the cost, send a photo of the complex or its name with an indication of the winding material to info@pushok-spb.ru.
Customers from St. Petersburg and the Leningrad region can bring worn-out posts to our production facility and we will rewind them.
Customers from other cities can place an order for a separate column with delivery through a transport company. All our complexes for cats are disassembled, so you can replace a worn-out post with a new one without much difficulty.
In the event that you have previously placed an order for an individual complex, the column will need to be sent to our production facility for rewinding using the services of transport companies.
